Work Items & Custom Field Schemas

Hierarchical work breakdown, task assignment, custom field binding, and dependency tracking.

Work Management structures operational tasks, maintenance orders, and customer support tickets into traceable work items.

Work Breakdown Structure

Multi-level task hierarchy supporting initiatives, epics, tasks, sub-tasks, and checklist items.

Dynamic Field Group Integration

Seamless attachment of tenant-defined custom fields for equipment serial numbers, maintenance costs, and priority tags.

Work Item APIs

MethodEndpointDescriptionAuth
GET/api/v1/work-management/work-itemsList work items with multi-factor filters🔒 Required
POST/api/v1/work-management/work-itemsCreate new work item with assigned custom fields🔒 Required