Attention Center & Exception Sweeper
Automated detection of stalled checkouts, payment mismatches, expired holds, and conflicting bookings.
The Attention Center alerts facility administrators to operational discrepancies requiring immediate human intervention.
Operational Exception Classification
Automatically classify anomalies by severity: critical overbooking, webhook timeouts, and stalled holds.
Expired Hold Sweeper Engine
Background worker releasing stale Redis locks and cleaning orphaned database records every 60 seconds.
Attention Center APIs
| Method | Endpoint | Description | Auth |
|---|---|---|---|
| GET | /api/v1/venue/attention-items | Fetch attention center alert details by ID | 🔒 Required |
| POST | /api/v1/venue/attention-items/{id}/resolve | Mark an alert as resolved with audit comments | 🔒 Required |