Reservation 360 & Lifecycle Engine
End-to-end reservation states, operational amendments, participant check-ins, and audit history.
Reservation 360 centralizes every detail of a booking: customer info, payment receipts, schedule alterations, and access credentials.
Full Reservation State Lifecycle
Complete audit history tracking reservations from Draft to Completed or Cancelled.
Reservation Lifecycle TransitionsText
State Transitions:
Draft ──► Held ──► Confirmed ──► CheckedIn ──► Completed
│ │
├──► Cancelled └──► NoShow
│
└──► RescheduledOperational Alterations & Upgrades
Process time extensions, resource swaps, and add-on rentals with automatic price recalculation.
Reservation 360 APIs
| Method | Endpoint | Description | Auth |
|---|---|---|---|
| GET | /api/v1/venue/reservations/{id} | Retrieve full reservation details and audit timeline | 🔒 Required |
| POST | /api/v1/venue/reservations/{id}/check-in | Record participant physical check-in at venue | 🔒 Required |
| POST | /api/v1/venue/reservations/{id}/reschedule | Reschedule reservation to new time slot | 🔒 Required |