Reservation 360 & Lifecycle Engine

End-to-end reservation states, operational amendments, participant check-ins, and audit history.

Reservation 360 centralizes every detail of a booking: customer info, payment receipts, schedule alterations, and access credentials.

Full Reservation State Lifecycle

Complete audit history tracking reservations from Draft to Completed or Cancelled.

Reservation Lifecycle TransitionsText
State Transitions:
Draft ──► Held ──► Confirmed ──► CheckedIn ──► Completed
                    │                │
                    ├──► Cancelled   └──► NoShow
                    │
                    └──► Rescheduled

Operational Alterations & Upgrades

Process time extensions, resource swaps, and add-on rentals with automatic price recalculation.

Reservation 360 APIs

MethodEndpointDescriptionAuth
GET/api/v1/venue/reservations/{id}Retrieve full reservation details and audit timeline🔒 Required
POST/api/v1/venue/reservations/{id}/check-inRecord participant physical check-in at venue🔒 Required
POST/api/v1/venue/reservations/{id}/rescheduleReschedule reservation to new time slot🔒 Required